In an era where airports have become global hubs for interconnectivity and cities unto themselves, the pressure to keep pace with ever-changing demands and rising costs has never been more significant. Airports are driving innovation and sustainability, making the need for adept construction and design partners critical.

With its unwavering commitment to excellence, W.E. O’Neil Construction is poised at the intersection of tradition and innovation as it redefines the art of client service and project execution. In aviation, the company is setting new standards for excellence in an evolving industry.

Construction heritage

As W.E. O’Neil Construction completes its 99th year, it is turning the page to begin a new chapter in its unwavering commitment to a client-centric approach. Over the past year, a select group of individuals from each region have dedicated time to crafting a client service philosophy that encapsulates all the company has achieved and what matters most to its clients. The company implements several standard processes nationwide based on each region’s best practices.

The goal is for all clients and partners to receive consistent and dedicated experience throughout construction. Despite the fast pace of the architecture, engineering and construction industry, the art of building relationships is not lost; it’s a cherished aspect of the work. W.E. O’Neil Construction is deeply committed to building relationships, recognizing that strong client relationships are the cornerstone of its success.

Trusted partners

W.E. O’Neil has honed its client service philosophy, empowering its employees with new skills to excel in their roles. With its blend of get-it-done spirit and thoughtful leadership, this team of employee-owners consistently delivers value to its clients. W.E. O’Neil stands out in the aviation market with its wealth of experience in highly technical and secure projects in and around airport facilities, including hangars, terminals, concourses, gates, and tenant retail concessions.

The company’s deep understanding of airport operations and ability to thrive on the challenges of working in operational facilities make W.E. O’Neil a trusted partner in the industry. As general contractors, they build the infrastructure and facilities that facilitate the movement of passengers and cargo, aligning their goals for project success with those of their clients.

Future facing

Innovation in aviation is a must, and at W.E. O’Neil, the preconstruction departments are identifying new ways to get an even better result as they work alongside design consultants and engineers to determine the most efficient and effective ways to build for their clients.

Keeping within tight schedules and even tighter budgets becomes a more significant challenge as those in the industry face resource constraints and increased regulation. Construction doesn’t happen in the blink of an eye; it’s essential to always look ahead to what’s on the horizon. As an advocate for its clients, W.E. O’Neil keeps abreast of trends, new building technologies and sustainable practices.

Keeping the traveling public and those working at the airport safe is top of mind on W.E. O’Neil’s projects. Each project has a site safety and quality plan, including employee training with qualified oversight. Trade partners are the heart and soul of this general contractor’s business, and the selective process used by W.E. O’Neil to vet and support its partners, who are both large, disadvantaged, local and small businesses, is commendable.

Spending time at the start of a project planning and putting the appropriate pieces in place to meet a client’s goals has been instrumental in W.E. O’Neil’s success since its founding in 1925. This company and its client service philosophy will continue to be an asset to the aviation industry as they lead with a collaborative spirit and an open mind.